Learn Our Story and Mission | Silverstone Leasing
Silverstone Leasing

Our passion for cars and commitment to exceptional customer service will ensure you get behind the wheel of your dream car hassle-free

Unleash Your Driving Experience with Silverstone Leasing

Car and van leasing broker based in Northampton, offering business and personal leasing since 2012 and winning many awards along the way! 

Silverstone Leasing is a car and van leasing broker based in Northampton, offering business and personal leasing. We have been operating in car leasing since 2012 and provide a different experience in customer service and customer satisfaction.

The service is the same for all customers, from large fleets of 100 to private individuals. Second to none.

We are proud to be associated with our funding partners Lex Autolease, LeasePlan, Hitachi, Alphabet and ALD. In 2021, Silverstone became LeasePlan's Franchisee of the Year for being recognised for high customer service and care.  

Fleet management isn't the only string to our bow! We are one of the most competitive leasing brokers in the UK today, which specialises in contract hire and leasing for private individuals. So whether it's a company purchase or for you individually, we're here to help!

We employ a dedicated team that has been in this industry for years and prides itself on high levels of customer service and retention. Every customer, whether a private individual, sole trader, partnership/LLP or Limited Company/PLC, will receive account management, guidance, and after-sales care that is second to none.

We are serious about our responsibilities to treat all our customers fairly. Therefore, we are registered with the Information Commissioner's Office for the protection of personal information (registration number Z3311594). We are also authorised by the Office of Fair Trading to be able to offer our customers advice on hire and credit agreements (Consumer Credit Licence Number 652247/1). As a final area of compliance, we are also a registered Limited company at Companies House (registered number 8079695)

Our passion for cars and commitment to exceptional customer service will ensure you get behind the wheel of your dream car hassle-free
Our passion for cars and commitment to exceptional customer service will ensure you get behind the wheel of your dream car hassle-free Our passion for cars and commitment to exceptional customer service will ensure you get behind the wheel of your dream car hassle-free

"Customer service is paramount to what we're all about. We ensure the service is far better than anything else you have ever experienced. We guarantee this. As you can imagine, this is not an easy task, so with the right team at Silverstone, we make it happen week in and week out. All of our customers are treated as if they're all family members. This attention to detail is rarely seen at dealerships, so our customers keep returning year after year."

Scott Norville, Managing Director. - Silverstone Leasing.

Award winning leasing brokers

Leasing Broker Federation Awards

Spirit of Leasing Broker 2019

Leasing Broker Federation Awards

Leasing Broker Federation Awards

Best Van Leasing Broker 2019

Leasing Broker Federation Awards

Leasing Broker Federation Awards

Best Small Leasing Broker Customer Service 2019

Leasing Broker Federation Awards

Leasing Broker Federation Awards

Best Small Leasing Broker 2017

Leasing Broker Federation Awards

SME Northamptonshire Business Awards

Business Award Finalist 2020

SME Northamptonshire Business Awards

Business Car Awards

Award Winner 2019

Business Car Awards

Northamptonshire Business Awards

Customer Commitment Award Winner 2019

Northamptonshire Business Awards

LeasePlan Franchisee of the Year 2021

Franchisee of the Year 2021

LeasePlan

LeasePlan Platinum Broker 2021

Platinum Broker 2021

LeasePlan

LeasePlan Platinum Broker 2022

Platinum Broker 2022

LeasePlan

NNBN Awards Special Recognition Award 2023

Special Recognition Award 2023

NNBN Awards

Fleet Procure Awards Medium Leasing Broker of the Year 2023

Medium Leasing Broker of the Year 2023

Fleet Procure Awards

NBEA Awards Business of the Year 2022

Business of the Year 2022

NBEA Awards

BrokerNews 2023 Awards - Finalists

Finalists

BrokerNews 2023 Awards

BrokerNews 2024 Awards Finalists – Best Customer Service

Finalists – Best Customer Service

BrokerNews 2024 Awards

BrokerNews 2024 Awards Finalists – Best Broker of the Year

Finalists – Best Broker of the Year

BrokerNews 2024 Awards

SME Northamptonshire Business Awards - Silver Winner – Family Business of the Year 2024

Silver Winner – Family Business of the Year 2024

SME Northamptonshire Business Awards

SME Northamptonshire Business Awards - Silver Winner – Service Excellence 2024

Silver Winner – Service Excellence 2024

SME Northamptonshire Business Awards

Our Mission

Our mission is to provide market leading offers with outstanding customer service by innovation and care, to be the best premier leasing broker in the UK by giving customers a remarkable experience.

Our Mission

Our Vision

We strive on getting customers into the right vehicles, by professionally assisting with a competitive price with fast remarkable home delivery.

Our Vision

What do our customers think?

You already know that Silverstone Leasing has an outstanding 5-star Google customer service rating and has won many awards for customer service; however, a 5-star rating doesn't tell the whole story. Who best to hear it from than a selection of our valued customers?

View Reviews

From humble beginnings...

Silverstone Leasing began trading in 2012, founded by Managing Director Scott Norville. With over 15 years of motor trade experience from various manufacturers, from Hyundai to BMW and gaining a wealth of experience in the corporate arena, Scott spent eight years with Wollaston BMW, looking after local companies and private individuals via contract hire & leasing in Northampton...

Our Story

Customer Reviews

   
Darren Downes

Darren Downes

"An all round professional company. I knew the vehicle I wanted to lease. I contacted Embrace in August and was informed by Tom they had that particular vehicle on order. However the delivery was Dec / Jan. Embrace offered me alternative vehicles with a quicker lead time. Embrace explained how I could extend my current lease on a monthly basis, until my vehicle was ready for delivery. The application form was easy to understand and complete. Embrace kept me up to date on delivery via regular emails. It was very easy to contact Embrace either by phone or email. Any questions I had were explained in a quick professional manner. My lease vehicle was delivered as stated and on a low loader. No excessive mileage or road dirt. I would highly recommend Embrace as your next leasing company."

"2 months ago"

John Marginson

John Marginson

"Tom Glennon, Account Manager, at Silverstone has helped me lease 2 cars over the last 3 years and on both occasions has been very professional and diligent in his approach in finding me my desired cars at a good lease price. He liaised with customer care to arrange collection of my original lease car on the same day my new car was delivered. My only negative is with LeasePlan as they still have the original car ‘live’ and I am worried they might take another monthly direct debit erroneously. Trying to speak to them on the phone is a non starter. Was on hold for 35 minutes and gave up !"

"a month ago"

Nathan Malone

Nathan Malone

"Dealt with Tom Glennon from start to finish, could not speak more highly of him! Initially it looked like it would be difficult to get the spec I was looking for, but Tom worked tirelessly to find it, he was super quick and responsive to get the car secured for me when one became available! Great value and great service. 10/10 - request for him when you call!!"

"3 months ago"

Will

Will

"As a first time leaser, Tom was really helpful and knowledgeable, guiding me through the leasing process and was always on hand to answer any questions I had. After placing my order the customer care team were really flexible with the delivery date of my car and even helped me get hold of it a few days early after selling my existing car sooner than anticipated. Would absolutely recommend using Embrace to lease your next car."

"5 months ago"

Perry Asforis

Perry Asforis

"Great experience from start to finish. Tom Glennon from sales was truly great, he made the selection process a dream and Michelle Williamson within the customer care team could not have been more helpful in making my delivery needs become reality. A massive thank you to you both from me."

"4 months ago"