2019 Winners for The Spirit of Leasing Broker award
2019 Winners for 'Customer Commitment' at Northamptonshire Business Awards
SILVERSTONE Fleet Management has won the Customer Commitment Award at this year’s Northamptonshire Business Awards.
The awards were organised by Northamptonshire Chamber of Commerce, and 1,500 local businesses took part. Silverstone Fleet Management was picked having demonstrated all-round business excellence in a range of areas. Winners progress through to the prestigious British Chambers of Commerce Chamber Business Awards in November.
Scott Norville, Managing Director at Silverstone Fleet Management, said: “We are ecstatic becoming the 2019 winners in the category Customer Commitment Award. This award means so much to all of us here at Silverstone as customer commitment has always been the forefront of what we do day in day out.
“The team have worked extremely hard in these challenging times, so they all deserve this, as without them, we wouldn’t have won. Silverstone focus on supplying cars and vans locally, so this award reinforces the commitment we have for our customers.”
The Customer Commitment Award is recognising organisations with a focus on customer service and care this award has been designed for businesses who can demonstrate excellence and commitment in the ever important area of customer service.
Nick Ingram, Sales Director collecting the Award for Highly Commended, in the 2 categories, Best Small Leasing Broker for Customer Service & Best Van Leasing Broker.
What a 2018 its been already. We have been noticed within our industry and are proud to announce we are finalists in this years Leasing Broker Awards held in Birmingham.
The Leasing Broker Awards, now in their seventh year, are designed to recognise the excellence and professionalism of leasing brokers, providers of lease and finance facilities to the SME and fleet sector. Getting shortlisted – or even better, winning – an award gives credibility to your company and provides reassurance for potential customers.
The Leasing Broker Awards, which is run by the Leasing Broker Federation, are delivered through this dedicated broker website and are supported by the key funders in the market: Arval, Hitachi Capital Vehicle Solutions and Lex Autolease.
Our fingers are firmly crossed and we will look forward to meeting all other finalists on the night
We have great pleasure in announcing Silverstone is a finalist for 'Customer Commitment Award' in Northamptonshire Business Awards. From over 400 businesses locally, Silverstone is 1 of 3 selected. September is when the awards night will be held at the Park Inn Hotel in Northampton so are fingers are firmly crossed.
We were honored to be shortlisted for 'Best small leasing broker award' in 2017 which Silverstone Fleet Management were a finalist.
Also we were shortlisted by the judges, Graham Conway, head of Partner at Alphabet, Tod Williams, head of broker at Arval, Steve Cocks, Director of Lex Autolease and Chris Swallow, national sales manager – associates at Hitachi Capital Vehicle Solutions for 'The new Spirit of Leasing Broker award' What a great night.
This just shows that all our hard work and customer service has been acknowledged within the leasing industry which we are very proud of.
2016 has proved to be a remarkable year for Silverstone. Recognition in many areas such as customer service, innovation technology and innovation & excellence.
Dedication and perseverance has been the key to Silverstone's success, and it seems each year improvements are always being made. Scott Norville, Managing Director of Silverstone said "we can never sit still, if we do the same thing each day we will get the same results each day and to the team, this isn't acceptable. We are always pushing for excellence and our goal is to be the first preferred choice of our customers"
Silverstone are proud to be one of the 5 finalists out of 3000 businesses in Northamptonshire for the Business Excellence Awards 2015 in the category Creative Innovation. The Northamptonshire Business Excellence Awards is the most prestigious award ceremony of its kind in the county. Run by the local newspaper, supported by local businesses and, most importantly, marking the achievements of local companies and people.
Nick Ingram, Sales Director with Tom Pocklington, proud to be finalists in the 3 categories. On the night is was very stiff competition, but even though Silverstone did not win, we are still proud to be recognised for the hard work we put in.
On the night we were surrounded by some of the best businesses in the county celebrating the awards.
Being nominated for all 3, excellence in customer service, innovation and technology and finally business of the year means so much to the team.
'For Silverstone to be a finalist in Creative Innovation is something I am very proud of. My team work extremely hard to make sure the website is intuitive & easy to navigate around. With the use of LiveChat 24/7, our customers can contact us anytime of the day. It's something our competitors are not doing. We also have integrated a service for which every customer can see the status of their order called TrackMyCar. This is industry leading and gives a very high standard of customer service which promotes repeat and referral business' - Nick Ingram, Sales Director
In 2014 another year which Silverstone were the finalists in 3 categories, Excellence in Customer Service, Innovation & Technology 2014 and Business of The Year 2014. A great result for a great year.