Silverstone Fleet Management or (SFM) to some, is a car and van broker offering business and personal lease based in Northampton. We have been operating in leasing since 2012 and we offer a very different experience in customer service and customer satisfaction.
With all customers, large fleets of 100 to private individuals, the service is exactly the same. Second to none
We are very proud to be associates to our funding partners Lex Autolease, LeasePlan, Hitachi, Santander and The British Vehicle Rental Leasing Association (BVRLA).
Fleet management isn't the only string to our bow! We are one of the most competitive brokers in the UK today which specialise in contract hire, contract purchase, hire purchase and leasing for private individuals. So whether it's a company purchase or for you, individually, we are here to help!
We employ a dedicated team that have been in this industry for years who pride themselves on high levels of customer service and retention. Every customer, whether a private individual, sole trader, partnership/LLP or Limited Company/PLC, will receive account management, guidance and after-sales care that is second to none
We are serious about our responsibilities to ensuring we treat all our customers fairly, therefore we are registered with the Information Commissioner's Office for the protection of personal information (registration number Z3311594). We are also authorised by the Office of Fair Trading to be able to offer our customers advice on hire and credit agreements (Consumer Credit Licence Number 652247/1). As a final area of compliance we are also a registered Limited company at Companies House (registered number 8079695)
"Customer service is paramount to what we're all about, we make sure that the service provided is far better than anything else you have ever experienced, we guarantee this. As you can imagine this is not an easy task, so with the right team at Silverstone, we make it happen week in week out. All of our customers are treated as if they're all family members. This attention to detail is rarely seen at dealerships, but that's why our customers keep coming back year after year" - Nick Ingram, Sales Director.
'Great experience with Silverstone, first class service and every promise delivered in full and on time. A refreshing change from other providers!'
Mr Duncan Geddes - Technical Foam Services Limited
'Love the new car and am very impressed with the service you have shown to ensure we are happy.'
Mrs Shah - Computers Direct Limited
'Thank you Scott and to your team for looking after me, I am extremely delighted with my New Volvo and we will be using Silverstone in the future.'
Mr Andrew Hayes - Counterfield Homes PLC
'Absolutely first class service. This is the third car I've leased from Silverstone and as ever a trouble, stress free process. Everything from car choice, price and delivery arrangements went perfectly. I was constantly kept informed by the appropriate means, be it text, email or letter throughout every stage of the process. 10/10!'
Mr Simon Hilton
'The sign of a good company is loyal customers and I must say, I have had the pleasure of dealing with Scott and his team at Silverstone on more than one occasion . Each time it has been fantastic. On the most recent occasion, I found the Silverstone team to be extremely knowledgable and helpful. The team went out of their way to keep me informed and gave great advice along the way. I rate the Silverstone experience as first class and have no hesitation in recommending them to others. Leasing a car for the first time can be daunting but Silverstone made it easy. If you are looking for help with leasing your next car, Look no further than Silverstone. You will not be disappointed.
Mr Victor Childs